Frequently Asked Questions
Below you will find the answers to frequently asked questions from our customers.
Please click on the interesting question to read the answer:
The dryer can be used at -10 to 50 degrees Celsius. It can be mounted outdoors under surveillance.
After a few continuous work cycles, the dryer stops for about 15 minutes. After this time it works again.
With the remote control you can stop the bar at any height.
No.
Immediately after placing the order, you will receive an email with a link that you should click to confirm the order. We then start processing your order. Information about the status of your order will be continuously sent to your email address.
Of course, you can pick up the order by prior arrangement at the personal collection point at the following address: ul. Koronowska 22, 89-400 Sępólno Krajeńskie. There are no additional costs for personal collection.
Yes, you can get a VAT invoice for products purchased from our shop. To do this, select the "Company" option in the form with your data when ordering and enter the billing data. In the comments ("Additional information" section) enter information about your wish to receive a VAT invoice. If the shipping address is different from the billing address, select the "different shipping address" option in the form and enter the address to which the order should be sent. Yes, you can get a VAT invoice for products purchased from our store. To do this, select the "Company" option in the form with your data when ordering and enter the billing data. In the comments ("Additional information" section) enter information about your wish to receive a VAT invoice. If the shipping address is different from the billing address, select the "different shipping address" option in the form and enter the address to which the order should be sent.
Yes, there is a guarantee for the products available in our shop. It is important to keep the proof of purchase (invoice) and the original packaging until the end of the warranty period. This is the basis for filing a complaint.
Yes, according to current regulations, you can return a product purchased in the online store within 10 days of receipt of your order without giving any reason. However, these goods must not show any signs of wear, must not be damaged or destroyed and must be in their original packaging with all their contents.
Once you have placed your order, you will receive an email confirming your order and a link that you must click. After receiving the order confirmation, we will start processing your order and you will be kept informed of the progress of our work.
Usually we need up to 5 working days to complete the order.
Date of receipt of the package = shipping date + delivery time
The shipping date depends on the availability of the products and the selected payment method , while the delivery time depends on the shipping method you have chosen.
We make every effort to ensure that the offer presented on the website corresponds to the actual stock levels. However, it may happen that the actual delivery time is extended - we will inform you immediately.
If you order multiple products, the delivery time for the entire order will be adjusted to the product with the longest delivery time. We can fulfill your order in stages - contact us and include this information in the notes to the order.
Electronic Payment
Traditional transfer